Remote-First Sales Operations Leader

High Camp; Denver (CO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

13 paid holidays

Medical, dental and vision insurance

Job summary

High Camp is seeking a Sales Operations Manager to translate commercial priorities into reliable systems and workflows across DTC, wholesale, and marketplaces. You will own omnichannel data governance, GTM launch orchestration, and enablement for sales and partners while balancing hands‑on admin duties.

The role requires 4+ years in sales operations or cross‑functional ops, strong systems aptitude, and remote‑friendly work with travel for team events and hub visits.

Qualifications

• 4+ years of progressive experience in sales operations, business systems, fulfillment operations, or a comparable cross‑functional role.

Responsibilities

• Oversee day‑to‑day administration, integrations, and performance for ERP, Shopify, 3PL platforms, customer service tools, marketplaces, and reporting systems.
• Translate business needs into user stories, process maps, and data mappings; lead UAT, defect tracking, and release readiness with developers and vendors.
• Investigate workflow and data failures to resolution while maintaining integration maps and SOPs.
• Manage SKU setup, product attributes, pricing, tags, and fulfillment logic across all channels for data integrity.
• Coordinate go‑to‑market execution with cross‑functional teams on timelines and launch readiness.
• Equip sales reps and external retail partners with price sheets, collateral, samples, assets, and product data.
• Coordinate daily operations with 3PLs and warehouses, tracking aging orders, inventory discrepancies, transfers, and shipping exceptions.
• Administer CS ticketing systems, live chat, routing rules, and automated workflows.
• Support full‑scope event operations with the Sales Director, including booth service orders and budget tracking.

Tools

Shopify Plus

ERP

WMS/3PL integrations

Ticketing/live-chat platforms

CRM tools

BI/reporting platforms

Marketplace channels

Job description

High Camp is seeking a Sales Operations Manager to translate commercial priorities into reliable systems and workflows across DTC, wholesale, and marketplaces. You will own omnichannel data governance, GTM launch orchestration, and enablement for sales and partners while balancing hands‑on admin duties.

The role requires 4+ years in sales operations or cross‑functional ops, strong systems aptitude, and remote‑friendly work with travel for team events and hub visits.