Sales Operations Manager - Remote & Data-Driven Growth

Health-E Commerce

United States

On-site

USD 80,000 - 100,000

Full time

8 hours ago

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Benefits offered by this job

100% remote in the United States

Discretionary annual bonus up to 15%

Medical, Dental, Vision + 401K

Paid parental & bonding leave

Flexible PTO

Job summary

Health-E Commerce is seeking a Manager of Sales Operations to own the sales systems roadmap, oversee Salesforce and the wider tech stack, and collaborate with sales leadership, finance, and marketing on strategy and planning.

The role requires 5+ years in sales operations with 2+ in leadership, hands‑on Salesforce experience, and proficiency with Power BI and Google Analytics. This is a 100% remote role within the United States, EST hours preferred.

Qualifications

Bachelor’s degree in Business Administration, Analytics, Sales, Marketing, or a related field; MBA or advanced degree a plus.
Minimum 5+ years of experience in sales operations, sales enablement, or related roles, including at least 2 years in leadership capacity.
Hands‑on Salesforce.com administration experience is required.
Proven track record driving operational excellence and sales effectiveness in a high‑growth environment, including ownership of systems strategy end‑to‑end.
Strong expertise across CRM systems and sales enablement/technology tools.
Experience with Microsoft Power BI dashboard development.
Working knowledge of Google Analytics preferred.
Strong proficiency in MS Office, with emphasis on Excel.
Excellent communication and interpersonal skills, with the ability to influence and align cross‑functional and senior stakeholders.
Experience in B2B sales environments, preferably in Benefit Administration, SaaS, technology, or e‑commerce.
Highly organized, self‑motivated, and comfortable operating as both a strategic partner and hands‑on systems owner.

Responsibilities

Strategy & Leadership: Partner with sales leadership to support long‑term sales and go‑to‑market strategy.
Strategy & Leadership: Own the sales systems roadmap — implementation, onboarding, maintenance, and future strategy.
Strategy & Leadership: Design scalable sales processes and workflows for business growth.
Strategy & Leadership: Support annual partner budget, sales plan, and compensation structure.
Partner with cross‑functional teams to align sales systems with company objectives.
Systems & Salesforce Administration: Own administration, optimization, and integration of Salesforce.com and broader stack.
Systems & Salesforce Administration: Ensure clean data flow and system integration across tools.
Systems & Salesforce Administration: Manage initiatives, campaigns, opportunities, and user administration in Salesforce.
Systems & Salesforce Administration: Evaluate and manage sales enablement tools (Salesloft, ZoomInfo/Chorus, Sales Navigator, Brandfolder).
Data, Reporting & Analytics: Support reporting/analytics, dashboards for key metrics, and summaries for leadership.
Data, Reporting & Analytics: Pull KPI data to support deck development and goal tracking.
Data, Reporting & Analytics: Present trends and opportunities by Account Manager/partner to leadership.
Assets, Linking & Sales Enablement: Coordinate content and assets, ensure proper tracking across systems.
Assets, Linking & Sales Enablement: Maintain library of sales collateral and playbooks.