Remote-First Operations Strategy Associate

Clipboard; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Remote-first

Flexible schedule

Impactful work

Job summary

Clipboard is an app-based marketplace that connects healthcare professionals with workplaces, enabling financial stability for workers and essential care to millions.

Clipboard is a remote-first company, founded in 2016, with a fast-paced startup culture. As a generalist on an Operations team you will own high-impact projects that touch customers, product and business outcomes, and you’ll have room to learn and grow. Compensation and placement depend on performance and experience.

Qualifications

• Role requires ability to handle diverse problems and adapt quickly.
• Strong curiosity and willingness to learn on the job.
• Excellent communication and collaboration across teams.

Responsibilities

• Redesign processes like converting customers from checks to eCheck to speed up cash conversion.
• Research and onboard AI agents for customer-facing efforts; build predictive analytics to detect bad payers.
• Lead quality task forces; manage teams of agents and handle workflows including customer interactions.

Skills

Generalist mindset

Problem solving

Team leadership potential

Job description

Clipboard is an app-based marketplace that connects healthcare professionals with workplaces, enabling financial stability for workers and essential care to millions.

Clipboard is a remote-first company, founded in 2016, with a fast-paced startup culture. As a generalist on an Operations team you will own high-impact projects that touch customers, product and business outcomes, and you’ll have room to learn and grow. Compensation and placement depend on performance and experience.