Operations Strategy Generalist — Remote, High-Impact

Clipboard Health LLC; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Clipboard Health LLC, a remote-first marketplace connecting healthcare professionals with workplaces across the U.S., is hiring for an Operations Strategy Associate. You will engage in a generalist role across Operations, tackling diverse problems and leading initiatives that impact customers, products, and the business.

The role offers flexibility to work from various locations, with opportunities to contribute to high-priority projects and learn across teams.

Qualifications

• No prior experience required for this role.
• Experience will be taken into consideration for work placement and compensation.

Responsibilities

• Redesign outreach to workplaces about payment methods including eCheck adoption.
• Research, vet, and onboard a vendor that embeds AI agents.
• Build an internal predictive analytics model to catch bad payers earlier.
• Spearhead a quality task force to ensure top quality for major customers.
• Manage a team of agents within one Operations team.
• Work within workflows, including handling customer interactions and process improvements.

Skills

Insatiable curiosity

Hands-on mindset

Tenacity

Resilience

Job description

Clipboard Health LLC, a remote-first marketplace connecting healthcare professionals with workplaces across the U.S., is hiring for an Operations Strategy Associate. You will engage in a generalist role across Operations, tackling diverse problems and leading initiatives that impact customers, products, and the business.

The role offers flexibility to work from various locations, with opportunities to contribute to high-priority projects and learn across teams.