Remote Operations Strategy Generalist - High-Impact Roles

clipboard; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote-first

Fast-paced culture

Fair hiring process

Impactful work

Job summary

Clipboard is hiring a versatile Operations Strategy Associate to tackle a range of problems across our growing platform. You’ll start within one of our Operations teams, while having the opportunity to shift into project leadership as strengths emerge.

This role offers high impact on customers, product, and business, with the flexibility of a remote-first setup. We value insatiable curiosity, hands-on problem-solving, and resilience.

Qualifications

• Interest in solving different problem types and a generalist mindset.
• Ability to adapt to multiple roles and responsibilities as needed.
• Comfort with operating across fast-paced, high-impact workflows.

Responsibilities

• Redesign processes for engaging workplaces on new payment methods.
• Research and onboard vendors to embed AI into customer-facing efforts.
• Build predictive analytics to flag risky payers early.
• Lead a quality task force for top customers.
• Manage a team of agents within Operations.
• Engage directly in workflows, addressing customer interactions and issues.

Skills

Curiosity

Resourceful

Adaptable

Problem-solving

Job description

Clipboard is hiring a versatile Operations Strategy Associate to tackle a range of problems across our growing platform. You’ll start within one of our Operations teams, while having the opportunity to shift into project leadership as strengths emerge.

This role offers high impact on customers, product, and business, with the flexibility of a remote-first setup. We value insatiable curiosity, hands-on problem-solving, and resilience.