Remote-First Identity & AI Systems Engineer

Bamboo Health; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health & dental benefits

Competitive compensation

Job summary

Bamboo Health, a leading Real-Time Care Intelligence company, seeks a Systems Engineer to own day-to-day identity/access tasks, SaaS administration, and AI tooling support. You’ll handle provisioning, renewals, and vendor reviews, while enabling the senior team to focus on architecture and strategy.

Join a remote-friendly team driving secure access, MFA changes, and efficient ticketing workflows across Entra ID, SSO/SAML, and emerging AI platforms. grow with us.

Qualifications

• 2+ years of experience in IT support, systems administration, or a related identity/access role.
• Working knowledge of Azure AD/Entra ID, SSO/SAML concepts, and basic SCIM provisioning.
• Comfort with a queue of concurrent requests in a ticketing system (Jira Service Management or similar).
• Familiarity with enterprise SaaS administration (user provisioning, license management).
• Interest in AI tooling and enterprise AI platform administration.
• Strong written communication and ability to document work clearly.

Responsibilities

• Process day-to-day Azure AD/Entra ID access requests and group changes.
• Monitor alerts for app secrets and certificates, renewals under guidance.
• Handle SCIM provisioning for app access requests.
• Support Atlassian group access requests and permission changes.
• Assist with SaaS vendor procurement reviews and onboarding.
• Execute lifecycle tasks: provisioning, license tracking, renewals for SaaS tools.
• Assist with AI tool access requests and troubleshooting for MCP integrations.
• Document AI tool setup procedures and known issues to build a knowledge base.

Skills

Identity management

SaaS administration

MFA/CA

Jira Service Mgmt

AI tooling

Written communication

Tools

Jira Service Management

Job description

Bamboo Health, a leading Real-Time Care Intelligence company, seeks a Systems Engineer to own day-to-day identity/access tasks, SaaS administration, and AI tooling support. You’ll handle provisioning, renewals, and vendor reviews, while enabling the senior team to focus on architecture and strategy.

Join a remote-friendly team driving secure access, MFA changes, and efficient ticketing workflows across Entra ID, SSO/SAML, and emerging AI platforms. grow with us.