Remote IT Systems Engineer: Identity & AI Platform Expert

Bamboo Health, Inc.; United States; Remoto; USD 90.000 - 140.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

Resumo da vaga

Bamboo Health is seeking a Systems Engineer to own day-to-day identity and access management tasks, SaaS provisioning, and AI tooling support. You will handle tickets, manage access requests, renewals, and documentation, enabling the senior engineer to focus on architecture and security strategy.

This remote-first role offers exposure to Entra ID, SaaS apps, and AI platforms, with a growth path toward senior identity/systems engineering.

Qualificações

• 2+ years of experience in IT support, systems administration, or a related identity/access role.
• Working knowledge of Azure AD/Entra ID, SSO/SAML concepts, and basic SCIM provisioning.
• Familiarity with Jira Service Management or similar ticketing systems.
• Interest in enterprise AI platform administration (e.g., Claude/Anthropic, Bedrock, MCP integrations).
• Strong written communication and ability to work in a remote-first environment.

Responsabilidades

• Handle day-to-day identity, access, and SaaS provisioning tasks.
• Monitor and renew SSO/SAML certificates and secrets as guided.
• Triage escalations and provide first-line support for access issues.
• Assist with vendor procurement reviews and license management workflows.
• Document setup procedures and known issues for self-service troubleshooting.
• Collaborate with senior engineers on IAM, endpoint, and AI tooling projects.

Conhecimentos

Azure AD/Entra ID

SSO/SAML

SCIM provisioning

Jira Service Management

Access provisioning

Ferramentas

Jira Service Management

Entra ID / Azure AD

SSO tooling

Descrição da vaga

Bamboo Health is seeking a Systems Engineer to own day-to-day identity and access management tasks, SaaS provisioning, and AI tooling support. You will handle tickets, manage access requests, renewals, and documentation, enabling the senior engineer to focus on architecture and security strategy.

This remote-first role offers exposure to Entra ID, SaaS apps, and AI platforms, with a growth path toward senior identity/systems engineering.