Remote-First Forward Deployed Product Manager

Hightouch; San Francisco (CA); Remote; USD 175,000 - 230,000; Full time

Benefits offered by this job

Equity compensation

Job summary

Hightouch is looking for a Forward Deployed Product Manager to bridge customers and our AI-powered platform. You will guide customers through uncharted territory and translate their needs into the product roadmap, working closely with Engineering, Product, and Design to shape solutions.

In this remote-first role, you will lead discovery with customers, manage pilots, and onboard users, ensuring successful adoption of cutting-edge tools.

Qualifications

• Strong ability to translate complex product features for customers
• Proactively uncovers new use cases to increase platform value
• Excellent project management and pilot execution skills
• Ability to quickly learn evolving products and teach others
• Experience bridging customers with engineering/product/design teams

Responsibilities

• Meet with customers to uncover additional automation tasks and workflows.
• Conduct deep discovery to validate impact and design AI-powered solutions.
• Manage pilot programs and guide deals to closure.
• Train and onboard customers with hands-on guidance.
• Relay clear business problems and technical details to EPD teams.

Skills

Clear Communication

Proactiveness

Deep Discovery Skills

Project Management

Fast Product Learning

Job description

Hightouch is looking for a Forward Deployed Product Manager to bridge customers and our AI-powered platform. You will guide customers through uncharted territory and translate their needs into the product roadmap, working closely with Engineering, Product, and Design to shape solutions.

In this remote-first role, you will lead discovery with customers, manage pilots, and onboard users, ensuring successful adoption of cutting-edge tools.