Remote-First Client Success Lead — Marketing Projects

VisionPoint Marketing; Raleigh (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

PTO

401k

Job summary

VisionPoint Marketing is a remote-first, Raleigh-based full-service agency that partners with colleges and universities nationwide to strengthen brands and drive enrollment growth. The Client Success Manager role focuses on end-to-end project leadership, ensuring on-time, on-scope, and on-budget delivery while maximizing client satisfaction and measurable outcomes.

You will collaborate with Enrollment Marketing Consultants and internal teams to bridge ambitious ideas with achievable business

Qualifications

• Bachelor's degree in Marketing, Business or relevant field, or equivalent experience.
• 3+ years in project management and/or agency work with KPI tracking.
• Experience managing full lifecycle of marketing projects and KPIs.
• Proven client relationship management experience.
• Experience with project management software.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Strategically manage a mix of brand, media, creative, SEO, CRM, and consultative projects with data-driven decisions.
• Track, analyze, and optimize scopes and profitability, keeping projects on target.
• Build timelines, secure resources, and remove blockers for teammates.
• Keep cross-functional teams aligned with concise updates to foster collaboration.
• Ensure high-quality production standards and deliverables meet client promises.
• Provide post-project analysis to drive future improvements.

Skills

Project management

Client relationship management

Cross-functional collaboration

KPI tracking

Communication skills

Education

Bachelor's degree in Marketing, Business or relevant field

Tools

Project management software

Job description

VisionPoint Marketing is a remote-first, Raleigh-based full-service agency that partners with colleges and universities nationwide to strengthen brands and drive enrollment growth. The Client Success Manager role focuses on end-to-end project leadership, ensuring on-time, on-scope, and on-budget delivery while maximizing client satisfaction and measurable outcomes.

You will collaborate with Enrollment Marketing Consultants and internal teams to bridge ambitious ideas with achievable business