Remote Fire Prevention Implementation Specialist

First Due; Northern (KY); Hybrid; USD 68,000 - 92,000; Full time

Job summary

First Due is seeking an Implementation Consultant, Fire Prevention to own the configuration, deployment, and customer enablement of First Due's Fire Prevention module across the US. Primary delivery in the Core segment with on‑call complex configuration support for Essentials and Enterprise engagements.

Fire Prevention involves inspections, permitting, invoicing, investigations, and ITM for fire protection systems.

Qualifications

• Three or more years of customer-facing implementation in SaaS or equivalent fire prevention roles.
• Strong public safety industry knowledge with emphasis on fire prevention and code enforcement.
• Working knowledge of fire prevention workflows (inspections, permitting, invoicing, ITM) within NFPA 1, IFC, or local amendments.
• Experience translating program or regulatory requirements into software configuration.
• Excellent communication, training delivery, and stakeholder engagement skills.

Responsibilities

• Configure inspection programs, including occupancy records, inspection types, routes, and scheduling per adopted fire codes.
• Configure permitting workflows and permit renewals.
• Configure invoicing and fee collection across permits and inspections.
• Configure ITM workflows for fire protection systems, including contractor reports and deficiency tracking.
• Configure fire investigation workflows and code enforcement processes.
• Partner with project teams to deliver milestones and surface risks early.
• Maintain accurate project status and configuration documentation.

Skills

Customer-facing implementation

Public safety knowledge

Fire prevention knowledge

SaaS experience

Project management

Stakeholder engagement

Communication & training

Rocketlane

Microsoft 365

Tools

Rocketlane

Microsoft 365

Salesforce

Job description

First Due is seeking an Implementation Consultant, Fire Prevention to own the configuration, deployment, and customer enablement of First Due's Fire Prevention module across the US. Primary delivery in the Core segment with on‑call complex configuration support for Essentials and Enterprise engagements.

Fire Prevention involves inspections, permitting, invoicing, investigations, and ITM for fire protection systems.