Remote Fintech Account Manager: Client Success

remote work

United States

Remote

USD 50,000 - 80,000

Full time

6 days ago

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Job summary

Lendsqr is expanding its presence internationally and currently hires resident employees in Nigeria to manage operations. This role owns client relationships, serves as the liaison between customers and internal teams, and ensures timely delivery of solutions aligned with customer needs.

You will be the primary point of contact for customers, assist via email, phone, online presentations, and meetings, and build trusted advisor relationships with key accounts while monitoring product usage to

Qualifications

2:1 degree in Engineering, Business management or related field.
1–2 years of relevant work experience in product management, sales, customer support or related.
Strong knowledge of fintech and technical products.

Responsibilities

Be the primary point of contact and build long term relationships with customers.
Assist customers via email, phone, online presentations, screen-share and in person meetings.
Develop a trusted advisor relationship with key accounts and executive sponsors.
Ensure timely and successful delivery of solutions according to customer needs.
Communicate progress of initiatives to internal and external stakeholders.
Monitor and analyze customer usage of the product.