Remote Financial Aid Advisor - Compliance & Support

Aquila Software Group; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Professional growth opportunities

Supportive work culture

Remote-first environment

Job summary

Aquila Software Group is seeking a Financial Aid Service Specialist who will provide essential support to institutions concerning financial aid processes. The role demands a proficient communicator and a financial aid professional with a solid understanding of federal and state regulations. You will assist school financial aid offices by delivering accurate information and help them navigate complex compliance issues.

This remote position, aligned to Eastern Time, offers a chance to join a committed team focused on making an impact in the education sector while fostering your professional growth.

Qualifications

• Strong background in financial aid administration, including Title IV processes.
• Empathetic communicator with a solid track record in client support.
• Proficient with financial aid management and student information systems.

Responsibilities

• Provide exceptional client support related to financial aid policies and systems.
• Assist institutions with compliance and operational questions.
• Collaborate with internal teams to enhance client outcomes.

Skills

Financial aid administration

Interpreting regulations

Customer service experience

Communication

Analytical skills

Education

Experience in a college or university

Tools

Financial aid management systems

Microsoft Office

Job description

Aquila Software Group is seeking a Financial Aid Service Specialist who will provide essential support to institutions concerning financial aid processes. The role demands a proficient communicator and a financial aid professional with a solid understanding of federal and state regulations. You will assist school financial aid offices by delivering accurate information and help them navigate complex compliance issues.

This remote position, aligned to Eastern Time, offers a chance to join a committed team focused on making an impact in the education sector while fostering your professional growth.