Remote Financial Aid Advisor

Ancora Education; United States; Remote; USD 28,000 - 30,000; Full time

Job summary

Ancora Education is seeking a Financial Aid Officer (FAO) to guide prospective and current students through financial aid options, including Title IV programs. The FAO ensures access to information, eligibility requirements, and assists with timely packaging within compliance standards, collaborating with the Campus President to improve the Financial Aid Department.

The role requires advising on Title IV funds, completing FAFSA steps, verification, and communicating with Admissions and CampusVue

Qualifications

• Assist students with Title IV funding and FAFSA processes.
• Maintain confidentiality and comply with FERPA.
• Demonstrate strong communication and organizational skills.

Responsibilities

• Advise students on Title IV funds and resources to cover educational costs.
• Answer FAFSA questions and Direct Loan counseling requirements.
• Complete verification for applications selected by the Department of Education.
• Resolve discrepancies between financial aid documents and student records.
• Prepare financial aid estimates for prospective students.
• Submit and track files for Campus Compliance review with accuracy.
• Coordinate with Admissions to ensure proper documentation for packaging.
• Upload files into CampusVue and provide status updates to Campus President.
• Educate students on Institutional Payment Plans during packaging.
• Utilize CampusVue to manage daily activities.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Verbal and written communication

Confidentiality

CampusVue knowledge

Education

High School Diploma or GED

Associate’s degree or higher

Tools

CampusVue

Job description

Ancora Education is seeking a Financial Aid Officer (FAO) to guide prospective and current students through financial aid options, including Title IV programs. The FAO ensures access to information, eligibility requirements, and assists with timely packaging within compliance standards, collaborating with the Campus President to improve the Financial Aid Department.

The role requires advising on Title IV funds, completing FAFSA steps, verification, and communicating with Admissions and CampusVue