Financial Aid Officer

South College; Cranberry Township (Butler County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College in Cranberry Township, United States, is seeking a Financial Aid Officer to assist students with the financial aid process. Responsibilities include reviewing applications, maintaining documentation, and advising on eligibility and disbursement timelines.

The ideal candidate will have an Associate’s degree, strong organizational skills, and the ability to communicate effectively with students and families. The position offers benefits such as tuition assistance and a retirement plan.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• Experience in financial aid, student services, or higher education administration preferred.
• Strong organizational, analytical, and time management skills.

Responsibilities

• Advise and assist students with financial aid processes.
• Review and process financial aid applications.
• Maintain documentation for compliance and reporting.
• Communicate with stakeholders to resolve issues.
• Collaborate with other units for aid packaging.
• Participate in ongoing training on financial aid regulations.

Skills

Organizational skills

Analytical skills

Time management

Communication skills

Education

Associate's degree

Bachelor's degree

Job description

Financial Aid Officer

Job Type: Full-time

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Responsibilities

• Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines.
• Review and process financial aid applications in accordance with regulatory and institutional guidelines.
• Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities.
• Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service.
• Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts.
• Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices.
• Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making.
• Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers.
• Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs.

Requirements

Education

• Associate’s degree required
• Bachelor’s degree preferred.

Experience

• Experience in financial aid, student services, or higher education administration preferred but not required.
• Strong organizational, analytical, and time management skills.
• Demonstrated ability to learn and apply regulatory guidance and institutional policies.