Remote Financial Access Lead — Training & Authorizations

University of Washington Medical Center; Oregon; Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote work

Healthcare benefits

Paid time off

Job summary

UW Medicine seeks a Financial Access Specialist to coordinate insurance clearance for inpatient and outpatient services. The role is primarily remote with occasional on-site assignments, reporting to the FAS Supervisor and contributing to payer coordination and patient financial counseling.

Responsibilities include training staff, ensuring accuracy/compliance, obtaining authorizations, documenting in Epic, and guiding patients regarding benefits and payment options.

Qualifications

• High School diploma or GED required.
• Three years of experience in a medical office setting.
• Equivalent combinations of education and experience may substitute for stated requirements.

Responsibilities

• Train, orient, and support new Financial Access Specialists; assist in candidate interviews.
• Review and ensure accuracy of staff work while ensuring compliance with procedures and payer requirements.
• Coordinate and obtain insurance authorizations; verify eligibility and benefits in Epic.
• Document case progress and authorization status in Epic; provide updates to internal teams.
• Assist uninsured patients with Medicaid/Charity screenings and explain financial assistance options.
• Provide cost estimates and discuss payment options with patients.
• Collect and process patient payments using Epic's cash drawer.
• Contact patients regarding benefits coverage and potential out-of-pocket costs.
• Complete and follow up on Notice of Non-Coverage forms and missing referrals/authorizations.
• Participate in special projects and recommend policy or workflow improvements.
• Stay up to date with hospital practices and payer guidelines through ongoing education.

Education

High School diploma or GED

Job description

UW Medicine seeks a Financial Access Specialist to coordinate insurance clearance for inpatient and outpatient services. The role is primarily remote with occasional on-site assignments, reporting to the FAS Supervisor and contributing to payer coordination and patient financial counseling.

Responsibilities include training staff, ensuring accuracy/compliance, obtaining authorizations, documenting in Epic, and guiding patients regarding benefits and payment options.