Remote Financial Access Lead: Insurance & Authorizations

University of Washington; Seattle (WA); Remoto; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

UW Medicine seeks a Financial Access Specialist Lead to oversee insurance clearance within the FACT team. This 100% FTE day-shift role is mostly remote with occasional on-site work, and uses Epic to manage authorizations and documentation.

You will train staff, assign tasks, monitor performance, and coordinate with supervisors to ensure timely payer communications. The ideal candidate has at least 3 years in a medical office, a high school diploma or GED, and a strong focus on accurate financial

Competenze

• High School diploma or GED certificate.
• Three years of experience in a medical office setting.
• Equivalent combinations of education and experience may substitute for stated requirements.

Mansioni

• Train, orient, and support new Financial Access Specialists; assist in candidate interviews.
• Review and ensure accuracy of staff work while ensuring compliance with procedures and payer requirements.
• Coordinate and obtain insurance authorizations; verify eligibility and benefits in Epic.
• Document case progress and authorization status in Epic; provide updates to internal teams.
• Assist uninsured patients with Medicaid/Charity screenings and explain financial assistance options.
• Provide cost estimates and discuss payment options with patients.
• Collect and process patient payments using Epic’s cash drawer.
• Contact patients regarding benefits coverage and potential out-of-pocket costs.
• Complete and follow up on Notice of Non-Coverage forms and missing referrals/authorizations.
• Participate in special projects and recommend policy or workflow improvements.
• Stay up to date with hospital practices and payer guidelines through ongoing education.

Conoscenze

Medical office experience

Customer service

Communication skills

Formazione

High School diploma or GED

Strumenti

Epic EMR

Descrizione del lavoro

UW Medicine seeks a Financial Access Specialist Lead to oversee insurance clearance within the FACT team. This 100% FTE day-shift role is mostly remote with occasional on-site work, and uses Epic to manage authorizations and documentation.

You will train staff, assign tasks, monitor performance, and coordinate with supervisors to ensure timely payer communications. The ideal candidate has at least 3 years in a medical office, a high school diploma or GED, and a strong focus on accurate financial