Financial Access Specialist (Fully Remote)

UW Medicine; United States; Remote; USD 35,000 - 49,000; Full time

Job summary

UW Medicine is seeking a remote Insurance Clearance Coordinator to join the FACT department. You will coordinate insurance clearance for inpatient and outpatient services, verify coverage, and document progress in EPIC.

The role emphasizes excellent customer service and timely responses. Responsibilities also include obtaining authorizations, communicating patient costs, collecting payments, and guiding uninsured patients to screening resources.

Qualifications

• Requires a high school diploma or GED with 1 year of medical office experience or equivalent.
• Experience coordinating insurance clearance and verification is a plus.
• Strong customer service and communication skills are essential.

Responsibilities

• Coordinate the insurance clearance process and verify coverage and benefits.
• Review patient work queues, obtain authorizations, document progress in EPIC, and refer uninsured patients for screening.
• Collect payments, prepare estimates, and communicate out-of-pocket costs and non-coverage notices to patients.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

EPIC

Job description

• The FACT department coordinates insurance clearance for inpatient and planned/unplanned admits, outpatient surgery, clinic procedures, and high-dollar imaging.
• The team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

Primary Responsibilities:

• Take part in on-the-job training to coordinate the insurance clearance process and verify coverage and benefits.
• Review patient work queues, obtain authorizations, document progress in EPIC, and refer uninsured patients for screening.
• Collect payments, prepare estimates, and communicate out-of-pocket costs and non-coverage notices to patients.

Requirements and Schedule:

• Requires a high school diploma or GED and one year of medical office experience or equivalent.
• This is a full-time remote position with a Monday-Friday day shift.

Compensation:

• Pay range is $25.10 to $35.91 per hour, with benefits available through the University of Washington.

UW Medicine

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. Nearly 29,000 healthcare professionals, researchers, and educators work within its family of organizations, fostering a collaborative and compassionate environment.