Patient Access Specialist — Remote Eligible After Training

Gundersen Health System; Onalaska (WI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Competitive health insurance

Wellness programs

Job summary

Emplify Health is hiring a Patient Access Specialist in Onalaska, WI. The role supports patients through registration and financial clearance, verifying demographics and insurance information, and communicating patient financial responsibility.

You will work closely with clinical teams and carriers to ensure accuracy and a smooth experience. The position offers 1.0 FTE, 40 hours per week with 8-hour shifts, on-site training in Onalaska, and remote eligibility thereafter.

Qualifications

• High school diploma or equivalency.
• Successful completion of defined core competency testing.
• 1 year experience in an office setting requiring customer service responsibilities.
• Time management and organization skills.
• Healthcare experience and familiarity with patient eligibility, insurance, or registration scheduling is a plus.
• Strong computer skills desired.

Responsibilities

• Verify demographic and insurance information during patient registration and financial clearance.
• Create cost estimates for upcoming services and communicate patient financial responsibility.
• Collaborate with clinical teams and insurance carriers to ensure accurate information and a smooth patient experience.

Skills

Customer service

Time management

Organization

Computer skills

Education

High School Diploma or GED

Job description

Emplify Health is hiring a Patient Access Specialist in Onalaska, WI. The role supports patients through registration and financial clearance, verifying demographics and insurance information, and communicating patient financial responsibility.

You will work closely with clinical teams and carriers to ensure accuracy and a smooth experience. The position offers 1.0 FTE, 40 hours per week with 8-hour shifts, on-site training in Onalaska, and remote eligibility thereafter.