Remote Financial Access Lead - Insurance Clearance Expert

University of Washington; United States; Hybrid; USD 55,000 - 78,000; Full time

Job summary

UW Medicine seeks a Financial Access Specialist Lead to supervise insurance clearance operations within the FACT team, training staff, assigning tasks, and ensuring accuracy and payer requirements. This role oversees insurance clearance for inpatient admissions, outpatient surgeries, clinic procedures, high-cost infusions, and radiology services, with a mix of remote and on-site duties.

The position reports to the FAS Supervisor and requires experience in a medical office setting and healthcare

Qualifications

• High School diploma or GED certificate.
• Three years of experience in a medical office setting.
• Equivalent combinations of education and experience may substitute for stated requirements.

Responsibilities

• Train, orient, and support new Financial Access Specialists; assist in candidate interviews
• Review and ensure accuracy of staff work while ensuring compliance with procedures and payer requirements
• Coordinate and obtain insurance authorizations; verify eligibility and benefits in Epic
• Document case progress and authorization status in Epic; provide updates to internal teams
• Assist uninsured patients with Medicaid/Charity screenings and explain financial assistance options
• Provide cost estimates and discuss payment options with patients
• Collect and process patient payments using Epic’s cash drawer
• Contact patients regarding benefits coverage and potential out-of-pocket costs
• Complete and follow up on Notice of Non-Coverage forms and missing referrals/authorizations
• Participate in special projects and recommend policy or workflow improvements
• Stay up to date with hospital practices and payer guidelines through ongoing education

Education

High School diploma or GED certificate

Job description

UW Medicine seeks a Financial Access Specialist Lead to supervise insurance clearance operations within the FACT team, training staff, assigning tasks, and ensuring accuracy and payer requirements. This role oversees insurance clearance for inpatient admissions, outpatient surgeries, clinic procedures, high-cost infusions, and radiology services, with a mix of remote and on-site duties.

The position reports to the FAS Supervisor and requires experience in a medical office setting and healthcare