Financial Access Specialist (Remote)

University of Washington Medical Center; United States; Remote; USD 35,000 - 49,000; Full time

Job summary

University of Washington Medical Center is seeking a Financial Access Specialist for its UW Medicine Patient Financial Access Services, FACT. This 100% remote role involves coordinating insurance clearance for various services and ensuring accurate benefit verification for patients.

The ideal candidate has a high school diploma (or GED) with at least one year in a medical office setting and strong communication skills to assist internal and external customers.

Qualifications

• High School diploma or GED is required.
• One year of experience in a medical office setting required.
• Equivalent combination of education and experience may substitute for stated requirements.

Responsibilities

• Participate in on-the-job training to learn to coordinate the insurance clearance process and verify insurance coverage for facility and professional services.
• Review scheduled appointments and obtain insurance authorizations through payer administrators.
• Verify patient eligibility and document progress in the ERP/EPIC system.
• Refer uninsured patients for Medicaid/Charity eligibility screening and obtain referrals to initiate authorization.
• Prepare estimates of fees upon request and discuss payment options with patients.
• Collect payments and process using the EPIC cash drawer; inform patients of limited benefits and OOP costs.

Skills

Communication skills

Education

High School diploma or GED

Job description

Job Description

UW Medicine Patient Financial Access Services, Urgent ADT and Pre Registration – Finance Access Clearance Team (FACT) has an outstanding opportunity for a Financial Access Specialist.

WORK SCHEDULE

• 100% FTE (40 hours per week)
• Monday - Friday; 8:30am - 5:00pm
• Day Shift
• 100% Remote Position

DEPARTMENT DESCRIPTION

• The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.
• Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

POSITION HIGHLIGHTS

• Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers
• Areas of coverage may include: emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, crime victims and other coverages

PRIMARY JOB RESPONSIBILITIES

• Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
• Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators
• Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
• Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
• Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
• Collect payments and process using cash drawer in EPIC
• Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature

REQUIREMENTS

• High School diploma or GED certificate
• One year of experience in a medical office setting
• An equivalent combination of education and experience may substitute for stated requirements

Compensation, Benefits and Position Details

Pay Range Minimum:

$25.10 hourly

Pay Range Maximum:

$35.91 hourly

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians,scientistsand other health professionals.

All acrossUW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family,studentand colleague is valued and honored.Nearly 29,000healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.