Remote Finance & Insurance Customer Specialist (Contract)

Turing Enterprises, Inc.; San Francisco (CA); À distance; USD 28 000 - 83 000; Temps partiel

Avantages offerts par ce poste

Remote work

Contractor assignment with potential 2

Résumé du poste

Turing is seeking candidates with strong experience in customer service, client relations, or account management within finance and insurance sectors. You will work on projects to evaluate and improve AI using your industry expertise, focusing on customer communication and service workflows.

No prior AI experience is required, and projects run remotely as contractor assignments, typically lasting about 1 month with potential extension.

Qualifications

• 4+ years of experience in finance or insurance customer service roles.
• Clear and professional English communication.
• Ability to explain complex financial concepts clearly.

Responsabilités

• Design and solve real-world customer interaction scenarios to test AI.
• Write clear, structured solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and client communication.
• Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards.

Connaissances

Customer service

Account management

Finance sector experience

Insurance sector experience

English communication

Description du poste

Turing is seeking candidates with strong experience in customer service, client relations, or account management within finance and insurance sectors. You will work on projects to evaluate and improve AI using your industry expertise, focusing on customer communication and service workflows.

No prior AI experience is required, and projects run remotely as contractor assignments, typically lasting about 1 month with potential extension.