A leading research accelerator for AI is seeking a Remote Customer Service Specialist in Finance & Insurance. This role involves improving AI through customer insights and requires 4+ years in customer service/finance. Candidates should possess a degree in a related field and strong English communication skills. The position can start as a contractor and offers strong compensation in a fully remote setting, helping to enhance customer interaction strategies.
Qualifications
4+ years of experience in customer service, account management, or client support in finance or insurance.
Ability to explain complex financial or insurance concepts clearly and professionally.
Strong reasoning and communication skills in English.
Responsibilities
Evaluate and improve AI using financial services expertise.
Design solutions for customer interactions and service scenarios.
Evaluate AI responses for accuracy and compliance.
Skills
Customer service experience
Client relations
Financial product knowledge
Excellent communication skills
Education
Bachelor’s or Master’s degree in Finance, Business Administration, Economics
Job description
A leading research accelerator for AI is seeking a Remote Customer Service Specialist in Finance & Insurance. This role involves improving AI through customer insights and requires 4+ years in customer service/finance. Candidates should possess a degree in a related field and strong English communication skills. The position can start as a contractor and offers strong compensation in a fully remote setting, helping to enhance customer interaction strategies.