Remote AI-Driven Finance Support Specialist (Contractor)

Turing Enterprises, Inc.; Seattle (WA); Remote; USD 34,000 - 83,000; Full time

Benefits offered by this job

Remote work

Contractor assignment

Possible extension

Fully remote

Job summary

Turing Enterprises, Inc. seeks experienced professionals in customer service, client relations, or account management within finance and insurance to support AI evaluation projects. This role emphasizes clear communication and professional explanation of financial concepts.

Work is fully remote for a contractor assignment, typically ~1 month with possible extension. Prior AI experience is not required, but you will help improve AI-driven customer interactions and service workflows in finance and

Qualifications

• 4+ years of experience in finance or insurance sector as a Customer Service Representative, Account Specialist, or Client Support professional.
• Excellent English communication and reasoning skills.
• Ability to explain complex financial or insurance concepts clearly and professionally.

Responsibilities

• Design and solve real-world customer interaction and service scenarios to test AI reasoning.
• Write clear, structured solutions and dialogues for claims assistance, policy inquiries, financial product guidance, and client communication.
• Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards.

Skills

Customer service

Account management

Client support

Job description

Turing Enterprises, Inc. seeks experienced professionals in customer service, client relations, or account management within finance and insurance to support AI evaluation projects. This role emphasizes clear communication and professional explanation of financial concepts.

Work is fully remote for a contractor assignment, typically ~1 month with possible extension. Prior AI experience is not required, but you will help improve AI-driven customer interactions and service workflows in finance and