Remote Finance Analyst – AP/AR & Oracle

First American; Scottsdale (AZ); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401(k)

PTO

Stock Purchase Plan

Job summary

First American is seeking a Customer Service Help Desk Analyst in Scottsdale with a remote-first setup and occasional on-site requirements. You will assist internal and external customers on accounts payable/receivable, expense reports, and use Oracle and Concur to resolve issues.

You will work with offshore staff, train on process changes, and participate in improvement projects while maintaining strong communication and analytical skills.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2-4 years of analytical or related business experience.
• Problem solving - identifying problems and providing solutions.
• Strong computer skills including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to facilitate meetings with cross-functional teams.
• Experience with Oracle, SAP Concur and/or Service First preferred.

Responsibilities

• Interface with customers as the first point of contact to resolve service queries.
• Create and analyze reports and make recommendations to management.
• Support offshore staff by answering questions and updating documentation.
• Assist with training on business process changes as needed.
• Participate in process improvement, cost reduction and issue resolution.

Skills

Problem solving

Analytical thinking

Verbal & written communication

Meeting facilitation

Education

Bachelor's degree or equivalent

Tools

Oracle

SAP Concur

Service First

Microsoft Office

Job description

First American is seeking a Customer Service Help Desk Analyst in Scottsdale with a remote-first setup and occasional on-site requirements. You will assist internal and external customers on accounts payable/receivable, expense reports, and use Oracle and Concur to resolve issues.

You will work with offshore staff, train on process changes, and participate in improvement projects while maintaining strong communication and analytical skills.