Remote Field Training Specialist – Agriculture Tech

MSD; United States; A distancia; USD 34.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Laptop

iPad

Descripción de la vacante

MSD in New Zealand seeks a Training Specialist to support customer onboarding and ongoing training for Animal Health Technology Solutions. This field-based role covers the broader Waikato region, with a flexible living location within the Upper North Island.

You will deliver high-quality onboarding and ongoing training to help customers adopt and use our technology solutions, working closely with the Animal Health team, dealers, and partners to ensure a strong end-to-end customer experience.

Formación

• Experience delivering training, onboarding, or user education in a customer-facing environment.
• Strong verbal and written communication skills are required.
• Ability to tailor delivery to different technical and operational audiences.
• Strong troubleshooting and problem-solving abilities.

Responsabilidades

• Deliver onboarding and refresher training sessions for end users of Animal Health technology solutions.
• Assess training needs and tailor delivery to customer capability and context.
• Support customers to build confidence in using hardware, software, and related systems.
• Coordinate issue resolution with internal teams and partners to ensure value realization for customers.

Conocimientos

Customer training

Onboarding

Coaching

Communication

Relationship building

Herramientas

Salesforce

Descripción del empleo

MSD in New Zealand seeks a Training Specialist to support customer onboarding and ongoing training for Animal Health Technology Solutions. This field-based role covers the broader Waikato region, with a flexible living location within the Upper North Island.

You will deliver high-quality onboarding and ongoing training to help customers adopt and use our technology solutions, working closely with the Animal Health team, dealers, and partners to ensure a strong end-to-end customer experience.