Remote Field Service Technician — Paid Training & Vehicle

Atlas Copco Compressors LLC -North America Customer Center; Lancaster (Lancaster County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits plan including in/vo

401(k) retirement plan match

Paid training

Company vehicle, laptop, cell phone

Paid time off

Life & Disability insurance

Job summary

Atlas Copco Compressors LLC -North America Customer Center is seeking a Service Technician to serve customers across the field service area. You will be close to customers, service air compressors and dryers, and report to the Service Manager.

Training at the Air Academy and on-the-job learning with senior technicians are provided. The role requires 1-2 years of technical experience, a High School Diploma or equivalent, a valid driver's license, and English fluency.

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical field.
• Experience with maintenance, overhaul, and repair of industrial equipment including electrical, hydraulics and/or pneumatics.
• HVAC experience is a plus.
• Ability to work independently and meet deadlines.
• Customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You will supply all basic required tools.
• Occasional travel to Rock Hill, SC for paid training.
• Lift up to 50 lbs. in industrial environments with temperature extremes.
• High School Diploma or equivalent required; EPA Certification a plus.
• Valid driver's license and fluent in English.
• Must reside within 30 minutes to 1 hour of territory; ability to park company vehicle at residence.
• Residency proof may be required.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers.
• Set, install, and pipe compressor systems.
• Learn and adapt to VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
• Pressure wash and clean the equipment pad including skids, coolers, tanks, etc.
• Communicate with customer and Service Manager about services performed and options for repairs or upgrades.
• Complete all service-related documentation: service reports, start-up forms, warranty forms, oil sample forms, parts return documents.
• Attend training at our Air Academy and train with Senior Service Technicians.
• Promote and practice proper safety procedures and PPE use.
• Provide high level customer service and respond to customer needs while meeting expectations.
• Participate in rotating 24/7/365 on-call with travel to customer locations, including out-of-town and overnight travel as needed.
• subject to random drug testing.

Skills

Technical experience

Independent worker

Customer-focused

Computer skills

Education

High School Diploma or equivalent

Job description

Atlas Copco Compressors LLC -North America Customer Center is seeking a Service Technician to serve customers across the field service area. You will be close to customers, service air compressors and dryers, and report to the Service Manager.

Training at the Air Academy and on-the-job learning with senior technicians are provided. The role requires 1-2 years of technical experience, a High School Diploma or equivalent, a valid driver's license, and English fluency.