Remote Service Technician Trainee - Field Service

Atlas Copco; Grand Rapids (MI); On-site; USD 38,572 - 49,593; Full time

Benefits offered by this job

Flexible benefits

401(k) retirement plan match

Paid time off

Life & Disability insurance

Paid training

Paternal leave

Adoption leave

Maternal leave

Job summary

Atlas Copco in the United States is seeking a Service Technician Trainee to perform preventive maintenance and repair on air compressors and related equipment. You will interact with customers, document service work, and participate in training with senior technicians, while supporting safety and quality standards.

This role emphasizes hands-on service near customer sites, with flexible training opportunities at the Air Academy and a rotating on-call schedule.

Qualifications

• Valid driver's license and fluent in English.
• High School Diploma or equivalent.
• Ability to lift up to 50 lbs and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• Basic understanding of mechanics and electrical theory.
• Ability to use computers to complete work orders.
• Customer-focused and take ownership of meeting the customer's needs.
• Must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers.
• Pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• Communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
• Fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
• Attend training at our Air Academy as well as train with Senior Service Technicians.
• Promote and practice proper safety procedures and correct use of personal protective equipment.
• Set, install, and pipe compressor systems as needed.
• Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• Subject to random drug testing.

Skills

Fluent English

Valid driver's license

Mechanics basics

Electrical theory basics

Computer skills

Customer focus

Vehicle parking at home

Education

High School Diploma or equivalent

Job description

Atlas Copco in the United States is seeking a Service Technician Trainee to perform preventive maintenance and repair on air compressors and related equipment. You will interact with customers, document service work, and participate in training with senior technicians, while supporting safety and quality standards.

This role emphasizes hands-on service near customer sites, with flexible training opportunities at the Air Academy and a rotating on-call schedule.