Remote Field Service Technician - Healthcare Installations

Securitas Technology; Des Moines (IA); Remote; USD 30,000 - 44,000; Full time

Job summary

Securitas Technology is seeking a Field Service Representative to support the Western region of the US from a home base in Des Moines, IA or Omaha, NE. The role requires on-site installation, configuration, and training for healthcare security and low-voltage systems, with travel to customer sites as needed.

The candidate will work remotely, travel extensively (overnight as required), and collaborate with the office to ensure service quality and timely project completion.

Qualifications

• High school diploma or GED and valid driver's license.
• Foundational understanding of low-voltage systems evidenced by related degree, certificate, or apprenticeship.
• Ability to install, troubleshoot, and train users on security/electrical systems.

Responsibilities

• Represent and support the company in the field with site surveys, installations, repairs, and training.
• Install, configure, and commission new systems per procedures.
• Perform service work at customer sites including troubleshooting and repairs.
• Visit facilities for preventative maintenance and equipment repairs as needed.
• Conduct end-user training on product operation and maintenance.
• Complete administrative duties and maintain equipment inventory.
• Attend construction meetings and participate in on-call rotation for emergencies.
• Communicate clearly with customers and office staff to ensure satisfaction.

Skills

Low-voltage systems

Network knowledge

Field service travel

Customer training

Driver's license

Education

A.A.S. in Electrical Technology

Low Voltage Technician Certificate

Apprenticeship in electronics

Job description

Securitas Technology is seeking a Field Service Representative to support the Western region of the US from a home base in Des Moines, IA or Omaha, NE. The role requires on-site installation, configuration, and training for healthcare security and low-voltage systems, with travel to customer sites as needed.

The candidate will work remotely, travel extensively (overnight as required), and collaborate with the office to ensure service quality and timely project completion.