Remote Field Service Leader: West Coast & NA Growth

Atlas Copco Group; Las Vegas (NV); Remote; USD 110,000 - 170,000; Full time

Job summary

Atlas Copco seeks a Field Service Manager – West Coast to lead North America Field Service operations, focusing on safe, high‑quality service delivery and growth. The role reports to the Regional Operations Manager and requires coordinating with Service Coordinators to optimize resources.

You will manage service contracts, budgets, and profitability while developing a high‑performing team. This fully remote position covers the western territory in the United States and emphasizes safety and

Qualifications

• Bachelor’s degree in Mechanical, Electrical, or related Engineering.
• 10+ years in field service, maintenance, or industrial equipment operations with customer contact.
• 5+ years leading technical service teams in fast-paced environments.
• Proven ability to drive service revenue and operational performance.
• Strong communication and presentation skills.

Responsibilities

• Lead North America Field Service operations, ensuring safe, efficient service delivery.
• Manage service contracts, budgets, and profitability to meet objectives.
• Develop and support a high-performing Field Service team through staffing and training.
• Build strong customer relationships and identify growth opportunities.
• Oversee scheduling, inventory, and performance reporting.
• Coordinate technicians to meet customer needs and maximize utilization.
• Oversee equipment commissioning, maintenance, and repair.
• Serve as primary escalation contact for service issues.
• Monitor performance metrics and warranty claims to support goals.
• Coach and mentor technicians through continuous improvement initiatives.

Skills

Field service mgmt

Leadership

Customer relations

Budgeting

Safety compliance

English proficient

Education

Bachelor's in Mechanical/ Electrical Eng

Advanced business degree preferred

Tools

Vacuum systems

VSD drives

PLCs

Elektronikon

Job description

Atlas Copco seeks a Field Service Manager – West Coast to lead North America Field Service operations, focusing on safe, high‑quality service delivery and growth. The role reports to the Regional Operations Manager and requires coordinating with Service Coordinators to optimize resources.

You will manage service contracts, budgets, and profitability while developing a high‑performing team. This fully remote position covers the western territory in the United States and emphasizes safety and