Remote Field Service Technician - Industrial Equipment

Atlas Copco North America LLC; Rock Hill (SC); Remote; USD 48,000 - 55,000; Full time

Benefits offered by this job

Excellent compensation package

Flexible benefits plan

401(k) retirement plan

Health and dental insurance

Paid time off

Life & Disability insurance

Job summary

Atlas Copco North America LLC seeks a field service technician to perform maintenance and repairs on air compressors, dryers, gas generators, and related equipment at customer sites. The role requires extensive US travel and the ability to work remotely from a home base.

You will diagnose issues, document root causes, and generate detailed PCA reports, while coordinating with customers and colleagues to ensure uptime and high service quality.

Qualifications

• 1–2 years of technical experience maintaining and repairing Atlas Copco air compressors and related equipment.
• Strong mechanical and electrical skills with experience in maintenance, overhaul, and repair of industrial equipment (electrical, hydraulics, pneumatics).
• High School Diploma or equivalent with technical training preferred.
• Must have completed at least Level 1 Air Academy training, and Level 1 or 2 training for primary equipment.
• Ability to work independently with strong self-management and professionalism; must meet deadlines.
• Fluent in English with a valid driver's license.
• Ability to lift up to 50 lbs and work in industrial environments; residence within reasonable commuting distance.

Responsibilities

• Safely perform routine maintenance and repairs on Atlas Copco equipment at customer sites.
• Troubleshoot and diagnose malfunctions; document root causes and perform repairs per diagnostics.
• Document work daily using company hardware and software; update work orders and provide detailed visit reports (PCA: Problem, Cause, Action).
• Develop rapport with customers and technicians through effective communication and professionalism.
• Provide basic tools and maintain equipment; absorb higher-level training in VSDs, refrigeration, and remote monitoring.
• Work with safety procedures and use PPE; manage time effectively and work independently.
• Collaborate with team and participate in on-the-job training as skills allow.

Skills

Mechanical skills

Electrical skills

Driver's license

English fluency

Self-management

Customer service

Education

High School Diploma

Air Academy Level 1 training

Air Academy Level 2 training

Tools

TimeClock Plus

Job description

Atlas Copco North America LLC seeks a field service technician to perform maintenance and repairs on air compressors, dryers, gas generators, and related equipment at customer sites. The role requires extensive US travel and the ability to work remotely from a home base.

You will diagnose issues, document root causes, and generate detailed PCA reports, while coordinating with customers and colleagues to ensure uptime and high service quality.