Remote Field Service Engineer - X-Ray Security Systems
A Hiring Company
California (MO)
Remote
USD 63,273 - 77,334
Full time
14 days+
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Benefits offered by this job
Excellent medical, dental and vision benefits
401K plan with 4% employer match
11 paid holidays, 10 PTO days
Free donuts on Fridays
Company luncheons and year-end party
Additional travel perks and incentives
Job summary
A leading security technology company is seeking a Field Service Technician to perform on-site installations and maintenance of X-Ray inspection systems. The ideal candidate will have a degree in Electronics or related fields and 2-7 years of technical support experience. Responsibilities include troubleshooting equipment, maintaining service records, and ensuring great customer service. This position offers excellent benefits, a yearly salary of $70,304, and opportunities for growth within the company.
Qualifications
2-7 years technical support or field service experience.
Excellent customer service skills.
Professional appearance and demeanor.
Ability to travel consistently to various work sites.
Must maintain a Secret-level security clearance.
Responsibilities
Perform on-site installation, maintenance and repair of products.
Diagnose and troubleshoot equipment malfunctions.
Ensure timely updates to service databases.
Provide outstanding customer service experience.
Deliver customer packages and training as needed.
Skills
Technical support
Problem-solving
Customer service
Analytical skills
Troubleshooting
Fluency in English
Education
Associate’s or Bachelor’s Degree in Electronics, Computer Engineering, or related field
Job description
A leading security technology company is seeking a Field Service Technician to perform on-site installations and maintenance of X-Ray inspection systems. The ideal candidate will have a degree in Electronics or related fields and 2-7 years of technical support experience. Responsibilities include troubleshooting equipment, maintaining service records, and ensuring great customer service. This position offers excellent benefits, a yearly salary of $70,304, and opportunities for growth within the company.