Remote Field Service Engineer – Security Systems

Rapiscan Systems Inc.; Arkansas; On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Comprehensive health plans

401(k) retirement plan

Flexible time-off

Employee Stock Purchase Program

Job summary

Rapiscan Systems Inc. is looking for a Field Service Engineer 2 based in Arkansas to install, maintain, and repair their security systems. This role requires strong technical knowledge and excellent communication skills to resolve customer issues effectively.

You will travel domestically and internationally, up to 80%, and ensure customer satisfaction by providing timely and professional service. Competitive compensation ranges from $25.00 to $35.00 per hour, alongside comprehensive benefits.

Qualifications

• Associates degree in a technical related field with emphasis in networks, software, or engineering.
• Minimum three years experience in technical support or electronic equipment.
• Strong organizational skills and professionalism.

Responsibilities

• Install, maintain, and repair Rapiscan systems.
• Generate reports of on-site interactions.
• Support technical issues at customer sites.
• Conduct equipment/system acceptance testing.

Skills

Technical support experience

Excellent interpersonal communication

Organizational skills

Knowledge of electronic and mechanical assemblies

Education

Associates degree in a technical field

Job description

Rapiscan Systems Inc. is looking for a Field Service Engineer 2 based in Arkansas to install, maintain, and repair their security systems. This role requires strong technical knowledge and excellent communication skills to resolve customer issues effectively.

You will travel domestically and internationally, up to 80%, and ensure customer satisfaction by providing timely and professional service. Competitive compensation ranges from $25.00 to $35.00 per hour, alongside comprehensive benefits.