Field Service Engineer I — Electronics & X-Ray Tech

Rapiscan Systems Inc.; Philadelphia (Philadelphia County); On-site; USD 46,838 - 48,216; Full time

Benefits offered by this job

Benefits package

Job summary

Rapiscan Systems Inc. seeks a Field Service Technician to support installations, diagnostics, troubleshooting and maintenance of security equipment. The role is based in the Philadelphia, PA area and emphasizes customer satisfaction, safety, and timely service.

The candidate will handle field installation, repair work, and preventative maintenance while adhering to company safety procedures. Strong electronics knowledge and flexibility for on-call hours are essential.

Qualifications

• Associate of Science in electronics or related discipline or equivalent experience.
• 4 years field service experience; x-ray industry desired.
• Knowledge of electronics and mechanical assemblies; wiring diagrams/schematics.
• Must be able to travel 0–75% and pass SSI background.

Responsibilities

• Install, repair, and maintain field equipment.
• Meet contractual metrics and manage customer interactions.
• Respond to emergency and non-scheduled service calls as needed.
• Document maintenance and repair work within required timelines.
• Travel to sites; assist other field locations as required.

Skills

Electronic repair

Troubleshooting

Interpersonal skills

Team player

Education

Associate of Science in electronics

Bachelor of Science in electronics/engineering

Tools

Multimeter

Oscilloscope

MS Office Suite

Job description

Rapiscan Systems Inc. seeks a Field Service Technician to support installations, diagnostics, troubleshooting and maintenance of security equipment. The role is based in the Philadelphia, PA area and emphasizes customer satisfaction, safety, and timely service.

The candidate will handle field installation, repair work, and preventative maintenance while adhering to company safety procedures. Strong electronics knowledge and flexibility for on-call hours are essential.