Remote Field Service Engineer, Puerto Rico (60% Travel)

Wärtsilä Corporation; Carolina (PR); À distance; USD 70 000 - 90 000; Plein temps

Résumé du poste

Wärtsilä Corporation in Puerto Rico is seeking a field service engineer to provide technical support and perform on-site service activities. This remote-based role requires extensive travel and collaboration with customers and the service team to maintain high-quality service delivery.

The position emphasizes safety, documentation, and adherence to process standards, while offering opportunities to contribute to continuous improvement and customer satisfaction across diverse projects.

Qualifications

• Practical knowledge of field service operations and equipment.
• Identifies and implements improvements to service processes based on feedback.
• Works independently and supports peers in service delivery.
• Communicates effectively with customers and team members.

Responsabilités

• Performs field technical tasks and troubleshooting to ensure equipment functionality.
• Provides technical support to customers to ensure reliability of products in operation.
• Coordinates on-site activities with customers and cross-functional teams.
• Contributes to field service process improvements and records feedback.
• Maintains accurate records and reports, adhering to safety and quality standards.

Connaissances

Field service knowledge

Innovation & change

Teamwork & leadership

Communication & networking

Description du poste

Wärtsilä Corporation in Puerto Rico is seeking a field service engineer to provide technical support and perform on-site service activities. This remote-based role requires extensive travel and collaboration with customers and the service team to maintain high-quality service delivery.

The position emphasizes safety, documentation, and adherence to process standards, while offering opportunities to contribute to continuous improvement and customer satisfaction across diverse projects.