Remote Field Service Engineer – Medical Imaging

Canon Medical Systems USA, Inc.; Pittsburgh (Allegheny County); Remote; USD 74,000 - 133,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer for a remote, field-based role in the USA, primarily near Pittsburgh, PA. The position may be offered at FSE Sr.

or FSE Associate level based on experience, with strong installation and maintenance responsibilities across imaging equipment. Ideal candidates will have 5 years of field service experience, an electronics background (2-year degree or equivalent), and a valid driver's license.

Qualifications

• Requires 2 year/associate degree or equivalent experience in electronics.
• 5 years field service experience preferred.
• 3 years advanced electronics experience.
• Must maintain active driver's license.

Responsibilities

• Install medical imaging equipment remotely in the USA.
• Complete installation quality checklists.
• Perform PM inspections per equipment specifications.
• Prepare work orders, parts orders, and required paperwork.
• Maintain assets per company policies and procedures.
• Provide remote technical support and guidance to customers.
• Escalate issues and collaborate with Clinical Support Team when needed.
• Develop troubleshooting and analytical skills.

Skills

Remote troubleshooting

Field service

Equipment installation

Preventive maintenance

Customer relations

Documentation

FDA testing

Product knowledge

Troubleshooting

Education

2 Year / associate’s degree in Electronics technology

Equivalent work experience in lieu of degree

Job description

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer for a remote, field-based role in the USA, primarily near Pittsburgh, PA. The position may be offered at FSE Sr.

or FSE Associate level based on experience, with strong installation and maintenance responsibilities across imaging equipment. Ideal candidates will have 5 years of field service experience, an electronics background (2-year degree or equivalent), and a valid driver's license.