Remote Field Service Engineer - Medical Imaging

Canon Medical Systems USA, Inc.; Baltimore (MD); Remote; USD 74,000 - 133,000; Full time

Job summary

Canon Medical Systems USA, Inc. seeks a remote, field-based engineer to install, service and support diagnostic imaging equipment across multiple product lines in the USA. You will complete quality checklists, perform PM inspections, and maintain comprehensive documentation.

The role requires strong product knowledge, problem solving, and the ability to work with clinical teams and customers remotely. Ideal candidates have 3+ years in electronics field service, a 2-year electronics degree, and a

Qualifications

• Proven ability to develop and maintain effective internal and external working relationships.
• 2-year/associate degree in electronics technology or equivalent work experience.
• 3 years advanced electronics experience and 5 years field service experience.

Responsibilities

• Install medical imaging equipment and perform installation efficiently.
• Complete installation quality checklist.
• Perform PM inspections per equipment specifications and standards.
• Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other paperwork.
• Maintain all assigned assets per company P&P.
• Improve personal productivity through formal and on-the-job training.
• Provide service and maintenance on multiple products in one modality.
• Answer technical and applications questions.
• Install multiple products in one modality and document work.
• Perform and document FDA testing on assigned products.
• Keep current with latest technical developments across product lines.
• Provide remote technical support and recommendations to internal customers.
• Monitor and escalate service alerts from scanners.

Skills

Relationship management

Education

Associate degree in electronics technology

Tools

Diagnostics equipment

Job description

Canon Medical Systems USA, Inc. seeks a remote, field-based engineer to install, service and support diagnostic imaging equipment across multiple product lines in the USA. You will complete quality checklists, perform PM inspections, and maintain comprehensive documentation.

The role requires strong product knowledge, problem solving, and the ability to work with clinical teams and customers remotely. Ideal candidates have 3+ years in electronics field service, a 2-year electronics degree, and a