Remote Imaging Field Service Engineer: Install & Maintain

Canon USA & Affiliates; Cleveland (OH); Remote; USD 74,000 - 120,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer to install, maintain and service diagnostic imaging equipment remotely for CMSU external and internal customers. The role may be remote and field-based, with duties including installation, PM inspections, service calls and documentation.

The candidate should live in or near Cleveland, OH. The job emphasizes strong product knowledge, patient customer relations, FDA testing, and ongoing technical development across multiple

Qualifications

• 2 Year Associate's Degree in Electronics technology or equivalent work experience.
• 3 years Advanced electronics experience.
• 5 years Field service experience.
• Must maintain active motor vehicle driver's license.

Responsibilities

• Install medical imaging equipment effectively and efficiently.
• Completion of installation quality checklist.
• Perform PM inspections per equipment specifications and standards.
• Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
• Maintain all assigned assets per company P&P.
• Improve personal productivity by enhancing product knowledge through formal and on the job training.
• Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
• Answer technical and applications questions.
• Capable of installing multiple products in one modality.
• Maintain excellent customer relations.
• Maintain accurate and complete documentation.
• Perform and document FDA testing on assigned products.
• Keep current with latest technical developments in multiple product lines.
• Support field service operations with technical knowledge on multiple product lines.
• Install and maintain equipment in multiple product lines.
• Demonstrate expertise in multiple products in 1 modality.
• Develop a higher level of troubleshooting and analytical skills.

Skills

Field service experience

Advanced electronics

Driver's license

Communication skills

Relationship building

Education

Associate's Degree in Electronics Technology

Equivalent work experience

Job description

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer to install, maintain and service diagnostic imaging equipment remotely for CMSU external and internal customers. The role may be remote and field-based, with duties including installation, PM inspections, service calls and documentation.

The candidate should live in or near Cleveland, OH. The job emphasizes strong product knowledge, patient customer relations, FDA testing, and ongoing technical development across multiple