Remote Field Service Engineer - Life Sciences (Chicago)

Cytiva; Deer Park (IL); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Medical, dental, and vision insurance

Job summary

Cytiva is seeking a Field Service Engineer to deliver service, repair, and installation of products across customer sites in the Chicago area. The successful candidate will ensure customer satisfaction through effective troubleshooting, technical support, and proactive communication.

The role requires a Bachelor's degree in a relevant STEM field and includes up to 35% travel within the assigned territory. Benefits include comprehensive medical insurance and an annual salary range of $66,000.00 to $70,000.00.

Qualifications

• Bachelor's degree in a relevant engineering field or equivalent military training.
• Ability to travel up to 35% and physical capability to lift equipment.
• Experience in diagnosing and repairing electromechanical equipment is a plus.

Responsibilities

• Perform service, repair, and installation of products at customer sites.
• Maintain communication with customers for service resolution.
• Drive service business growth through sales actions.

Skills

Customer satisfaction

Technical troubleshooting

Repair and maintenance

Sales actions

Education

Bachelor's degree in Biomedical, Mechanical or Electrical Engineering

Relevant degree in Biology or Chemistry

Job description

Cytiva is seeking a Field Service Engineer to deliver service, repair, and installation of products across customer sites in the Chicago area. The successful candidate will ensure customer satisfaction through effective troubleshooting, technical support, and proactive communication.

The role requires a Bachelor's degree in a relevant STEM field and includes up to 35% travel within the assigned territory. Benefits include comprehensive medical insurance and an annual salary range of $66,000.00 to $70,000.00.