Remote Field Service Engineer - Life Sciences (Chicago)

Cytiva; Buffalo Grove (IL); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

401(k) plan

Job summary

Cytiva is seeking a Field Service Engineer responsible for servicing, repairing, and installing products at customer sites across the Chicago area. This remote position requires a Bachelor's degree in a relevant engineering field and allows for up to 35% travel.

Your key responsibilities will include troubleshooting and maintaining customer equipment, ensuring customer satisfaction, and driving sales for service agreements. Cytiva offers an annual salary between $66,000 and $70,000, along with comprehensive benefits.

Qualifications

• Ability to travel up to 35% of the time, including overnight stays.
• Must have a valid driver's license with an acceptable driving record.
• Ability to lift and move equipment up to 50 lbs.

Responsibilities

• Service and repair customer equipment to drive satisfaction.
• Maintain communication with customers for issue resolution.
• Drive service business growth through sales actions.

Skills

Technical troubleshooting

Customer communication

Sales for service agreements

Education

Bachelor's degree in Biomedical, Mechanical, or Electrical Engineering

Relevant degree in Biology, Chemistry, or another STEM field

Job description

Cytiva is seeking a Field Service Engineer responsible for servicing, repairing, and installing products at customer sites across the Chicago area. This remote position requires a Bachelor's degree in a relevant engineering field and allows for up to 35% travel.

Your key responsibilities will include troubleshooting and maintaining customer equipment, ensuring customer satisfaction, and driving sales for service agreements. Cytiva offers an annual salary between $66,000 and $70,000, along with comprehensive benefits.