Remote Field Service Engineer, Life Sciences

Danaher Corporation; Schaumburg (IL); Remote; USD 40,000 - 54,000; Full time

Job summary

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to support the Chicago region, including suburbs, with up to 50% travel. You’ll diagnose and repair instrumentation, perform preventive maintenance, and advocate for the customer while partnering with the service team.

This role emphasizes timely, first-time fixes, strong customer communication, and identification of value-added service opportunities across reagents, consumables, and equipment.

Qualifications

• High School Diploma or GED with 3+ years Field Service experience or Associate’s degree in mechanical or electrical engineering, biological or life science, or equivalent military experience.
• Experience using standard test equipment to troubleshoot and service instrumentation.
• Excellent customer communication skills, with the ability to clearly convey information and build strong relationships.

Responsibilities

• Drive a sense of urgency to ensure customer needs are addressed promptly and with a first time fix.
• Manage a customer account in its entirety and identify value-add opportunities (reagents, consumables, new equipment leads, etc.).
• Build and grow strong customer relationships and contribute to district revenue growth, including recurring service and collaboration with Sales.

Skills

Field service experience

Customer communication

Troubleshooting

Technical aptitude

Education

High School Diploma or GED

Associate’s degree in mechanical/electrical engineering or life sciences

Bachelor’s degree in a scientific discipline (plus)

Tools

Microsoft Office Suite

PowerBI

Salesforce

ServiceMax

Job description

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to support the Chicago region, including suburbs, with up to 50% travel. You’ll diagnose and repair instrumentation, perform preventive maintenance, and advocate for the customer while partnering with the service team.

This role emphasizes timely, first-time fixes, strong customer communication, and identification of value-added service opportunities across reagents, consumables, and equipment.