Remote Field Service Engineer – Inkjet Printing Systems

EFI; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

EFI is seeking a Field Service Engineer for remote roles focused on their Nozomi single-pass digital printing. Responsibilities include installation, training, troubleshooting, and providing technical support on-site and remotely. Ideal candidates will have a two-year engineering qualification and strong troubleshooting skills.

The position offers a salary range of $60,000–$75,000, with responsibilities requiring extensive travel to customer sites both nationally and internationally. Successful candidates will demonstrate commitment to customer satisfaction and good communication skills.

Qualifications

• Minimum two-year mechanical/electrical engineering qualification.
• Previous work experience in mechanical, digital, and electronic technology highly preferred.
• Ability to troubleshoot electrical and mechanical problems at the component level.

Responsibilities

• Provide on-site installation and setup of all printers associated with the Inkjet product lines.
• Give initial and ongoing formal customer operator and printer maintenance training.
• Provide periodic on-site troubleshooting and repairs on printers.

Skills

Customer satisfaction

Troubleshooting electrical problems

Mechanical expertise

Good communication skills

Team player

Education

Two-year mechanical/electrical engineering qualification

Tools

Microsoft Windows

Job description

EFI is seeking a Field Service Engineer for remote roles focused on their Nozomi single-pass digital printing. Responsibilities include installation, training, troubleshooting, and providing technical support on-site and remotely. Ideal candidates will have a two-year engineering qualification and strong troubleshooting skills.

The position offers a salary range of $60,000–$75,000, with responsibilities requiring extensive travel to customer sites both nationally and internationally. Successful candidates will demonstrate commitment to customer satisfaction and good communication skills.