Remote Field Service Engineer – 85% Travel, Electronics

Veeco Instruments Inc; United States; Remote; USD 64,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with Company Match

Holiday, Vacation, and Sick Time

Flexible Spending Accounts (FSA)

Life and Accident Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Identity Theft Remediation

Emergency Travel Assistance

Job summary

Veeco Instruments Inc. is seeking an ambitious Field Service Engineer to learn Veeco’s technology and drive customer satisfaction through support. The successful candidate will handle installation, calibration, preventive maintenance, and troubleshooting of VeecoWet Processing equipment.

This role is remote and will be high travel (85%). The position requires a Bachelor’s degree in engineering or related technical area and at least 2 years of experience, with opportunities to travel within North

Qualifications

• Bachelor’s degree in engineering or related technical area and a minimum of 2 years of experience is required.
• Military training and experience are welcome.

Responsibilities

• Perform installation, upgrades, testing, warranty, and repair of equipment following safety and security protocols.
• Isolate and resolve equipment malfunctions and take corrective action.
• Assist with new processes, methods, and designs.
• Develop relationships with customers to ensure high satisfaction and retention.
• Serve as onsite contact for communications and field aspects of Veeco equipment.
• Report tool actions/events and daily field activities in field service reports.
• Adhere to safety and confidentiality policies.

Skills

Communication skills

Electronics knowledge

Robotics

System integration

Customer focus

Education

Bachelor’s degree in engineering or related technical area

Job description

Veeco Instruments Inc. is seeking an ambitious Field Service Engineer to learn Veeco’s technology and drive customer satisfaction through support. The successful candidate will handle installation, calibration, preventive maintenance, and troubleshooting of VeecoWet Processing equipment.

This role is remote and will be high travel (85%). The position requires a Bachelor’s degree in engineering or related technical area and at least 2 years of experience, with opportunities to travel within North