Remote Field RN: Care Coordination Specialist

Taleo; El Paso (TX); Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group in El Paso, TX is seeking a Field RN Service Coordinator 1 – Case Manager to remotely support members with holistic assessments, care planning, and coordination across health and community services.

The role emphasizes bilingual communication, travel within the El Paso area, and collaboration with healthcare providers to deliver patient-centered care and optimize health outcomes.

Qualifications

• Graduate of an accredited school of nursing.
• 3+ years working with individuals with chronic illnesses or disabilities in care coordination or case management.
• 2+ years in community health settings.
• 2+ years in clinical, hospital, or case management environments.
• 2+ years using MS Word, Excel, and Outlook.
• Knowledge of case management processes and person-centered care.
• Ability to travel within El Paso, TX area.
• Valid driver's license and reliable transportation.

Responsibilities

• Conduct telephonic or face-to-face holistic evaluations of members' needs and coordinate care.
• Educate members on Consumer Directed or service-related delivery models.
• Perform initial and follow-up assessments and outreach calls as required.
• Identify high-risk members and coordinate care with the health team.
• Develop individualized care plans and coordinate with stakeholders.
• Refer to social services and community resources as needed.
• Document all assessments and care plans.
• Participate in interdisciplinary meetings and utilization management rounds.

Skills

Bilingual English and Spanish

Communication skills

Analytical decision making

Team leadership

Data entry

Travel to member homes

Education

RN nursing degree

Tools

MS Word

Excel

Outlook

Job description

UnitedHealth Group in El Paso, TX is seeking a Field RN Service Coordinator 1 – Case Manager to remotely support members with holistic assessments, care planning, and coordination across health and community services.

The role emphasizes bilingual communication, travel within the El Paso area, and collaboration with healthcare providers to deliver patient-centered care and optimize health outcomes.