Remote-Field Property Claims Inspector

State Farm

Monroe (WA)

On-site

USD 65,000 - 99,000

Full time

14 days+

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Benefits offered by this job

Annual raise

Bonus eligibility

Wellbeing programs

Tuition assistance

Time-off benefits

401(k) plan

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for homeowners and commercial properties. You will be the first contact for insureds, explain coverage, estimate damages, and guide claimants through the process with Remarkable service.

The role emphasizes a remote-field setup in Monroe, WA, with travel to various territories as needed and flexible scheduling. A valid driver’s license and experience in property claims are essential.

Qualifications

Experience in property field inspections within the insurance industry.
Strong knowledge of property policies, coverage, and claims handling practices.
Experience with both residential and commercial buildings.
Familiarity with local regulations and compliance responsibilities.
Excellent communication and interpersonal skills for clients and agents.
Ability to handle difficult or emotional conversations with a customer-centric approach.
Ability to assess damages, estimate repair costs, and negotiate settlements.
Detail-oriented with strong organizational and analytical skills.
Proficient in using claims management software and tools.
Physical agility for lifting, climbing ladders, and roof inspections.
May require Rope and Harness Safety Training.
Valid driver's license required.

Responsibilities

Conduct on-site inspections and assessments of property damages for residential and commercial claims.
Collaborate with policyholders, agents, and other parties to gather information and resolve claims efficiently.
Interact with individuals who may express strong emotions or concerns during inspections or resolutions.
Provide exceptional customer service throughout the claims process, answering inquiries promptly.
Gather evidence, document findings, and prepare detailed reports to support claims handling.
Investigate and adjust personal and commercial property claims with exposures up to $500,000.
Evaluate coverage and policy terms to determine claim validity and regulatory compliance.
Negotiate and settle claims within authorized limits based on policy provisions and standards.