Remote Field Property Claims Adjuster

Farmers Group Inc.; Springfield (MO); On-site; USD 71,635,000 - 85,411,000; Full time

Benefits offered by this job

401(k)

Medical

Vision

Health Savings Account

Flexible Spending Accounts

Bonus Opportunity

Job summary

Farmers Group Inc. is seeking a Field Property Claims Adjuster for the Springfield, MO area. This remote-friendly, field-based role involves visiting policyholder homes to assess damage, determine liability, and negotiate fair settlements.

The position requires home-office travel, strong customer service, and solid knowledge of insurance policies. Local residency in the Greater Springfield, MO area is expected, with a starting wage of $26.01 per hour or higher.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Skills

Customer service

Communication

Insurance experience

Construction experience

MS Office

Smartphone proficiency

People skills

Driver's license

Bondable

Education

High School diploma or equivalent

Job description

Farmers Group Inc. is seeking a Field Property Claims Adjuster for the Springfield, MO area. This remote-friendly, field-based role involves visiting policyholder homes to assess damage, determine liability, and negotiate fair settlements.

The position requires home-office travel, strong customer service, and solid knowledge of insurance policies. Local residency in the Greater Springfield, MO area is expected, with a starting wage of $26.01 per hour or higher.