Remote Field HR Partner for SMBs — Executive Advisory

ADP - Automatic Data Processing; Grand Rapids (MI); Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Best benefits

Mental health

Volunteer time off

Ongoing training

Career growth

Job summary

ADP - Automatic Data Processing is seeking a Field Based Client HR Business Partner to empower small business clients with HR expertise and ADP solutions. You will work remotely from Michigan with regional travel, building executive-level relationships and delivering consultative HR support aligned with client goals.

You will guide solution adoption, solve complex people challenges, and contribute to high client satisfaction and retention.

Qualifications

• 5-8 years of professional consulting or systems-related experience.
• 5-8 years in customer service/account management or HR environment with proven results.
• Ability to travel to visit clients (~30% travel).
• Bachelor's degree preferred but not required
• HR certification or willingness to pursue is a bonus

Responsibilities

• Provide HR consulting and guidance to client executives and decision makers
• Develop and maintain productive relationships with executive contacts and collaborate with ADP Sales, Service, and Implementation teams
• Analyze client HR needs, recommend ADP-based solutions, and drive successful adoption
• Manage issues independently, troubleshoot, and communicate progress clearly to clients
• Aim to exceed client expectations and maintain high satisfaction and retention metrics
• Support strategic planning for clients to leverage ADP solutions to achieve business goals
• Share knowledge and best practices with less experienced colleagues

Skills

HR consulting

Relationship building

Communication skills

Travel readiness

Education

Bachelor's degree

HR certification (bonus)

Tools

ADP product knowledge

Job description

ADP - Automatic Data Processing is seeking a Field Based Client HR Business Partner to empower small business clients with HR expertise and ADP solutions. You will work remotely from Michigan with regional travel, building executive-level relationships and delivering consultative HR support aligned with client goals.

You will guide solution adoption, solve complex people challenges, and contribute to high client satisfaction and retention.