Remote Field Engineer — Design Platform Solutions

Figma; Stati Uniti; Remoto; USD 140.000 - 296.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

Health insurance

Dental and vision coverage

Retirement contributions

Parental leave

Wellness benefits

Paid time off

Descrizione del lavoro

Figma is growing its Field Engineering team to help enterprise customers adopt and optimize the platform. You will lead technical consultations, demonstrate solutions, and deliver deployment guidance in customer environments.

The role can be fully remote within the United States, with potential hubs in the US. We’re looking for 5+ years in customer-facing technical roles and strong communication skills to align stakeholders and drive successful implementations.

Competenze

• 5+ years in a customer-facing technical role such as technical account management, solutions engineering, or implementation engineering.
• Strong ability to lead technical discovery, define scoped solutions, and align multiple stakeholders on implementation approaches.
• Solid software development experience with APIs, authentication, and developer tooling to troubleshoot integrations.

Mansioni

• Lead technical consultations from discovery through closeout, uncovering challenges and defining an adoption path.
• Secure customer agreement on proposed solutions via presentations, demos, and architectural guidance, then deliver a deployment guide.
• Advise on enterprise integrations, identity governance, and developer workflows, including Code Connect, Dev Mode, MCP, and AI-assisted development.
• Deliver scoped implementation engagements in customer environments, writing or adapting code and configurations and validating results.
• Enable customer teams through workshops, documentation, and hands-on knowledge transfer.

Conoscenze

Customer-facing technical experience

Communication skills

Technical presentations

Git

Strumenti

Git

Descrizione del lavoro

Figma is growing its Field Engineering team to help enterprise customers adopt and optimize the platform. You will lead technical consultations, demonstrate solutions, and deliver deployment guidance in customer environments.

The role can be fully remote within the United States, with potential hubs in the US. We’re looking for 5+ years in customer-facing technical roles and strong communication skills to align stakeholders and drive successful implementations.