Remote Field Enablement Manager (Travel Required)

Symbotic; Wilmington (MA); Hybrid; USD 108,000 - 149,000; Full time

Job summary

Symbotic is seeking a Manager, Field Enablement to bridge the Field Learning COE and field operations, ensuring learning programs are deployed, delivered, and improved based on feedback. This role oversees delivery standards, readiness processes, and training capability programs across customer and field environments.

Reporting to the Director, Field Training, you will partner with Learning Architects, Instructional Designers, and Operations leaders to translate learning into measurable field

Qualifications

• Bachelor's degree or equivalent in Education, Technical Training, Engineering Technology, Operations Management, or related field.
• Minimum of 8 years of experience in technical training, learning enablement, field operations, customer training, or workforce development.
• Minimum of 3 years of experience leading training teams, enablement programs, or capability development initiatives.
• Experience supporting distributed learning environments and Train-the-Trainer programs.
• Experience partnering cross-functionally with learning, operations, engineering, product, and customer-facing teams.

Responsibilities

• Lead deployment of new learning programs across field and customer environments, including onboarding, certification, coaching, and professional development.
• Establish and maintain field learning readiness processes to ensure successful launch and adoption of training programs.
• Define delivery standards and ensure learning programs are delivered consistently and align with defined curriculum standards and objectives.
• Partner with Operations leaders to support capability development initiatives tied to operational priorities.
• Analyze and communicate field feedback to drive curriculum improvements and learning innovation.
• Identify gaps in training, performance support, content, or deployment approaches and partner with COE teams to address them.
• Develop scalable field enablement processes and best practices across customer and operational environments.
• Partner with Learning Technology teams to support implementation and adoption of emerging learning solutions, including AR/VR, simulation-based training, digital performance support, and AI-enabled learning tools.

Skills

Leadership

Program deployment

Curriculum development

Train-the-Trainer

AR/VR learning tools

Cross-functional collaboration

Education

Bachelor's degree or equivalent in Education/Training/Engineering Technology/Operations Management

Tools

LMS (Learning Management System)

AR/VR training tools

Job description

Symbotic is seeking a Manager, Field Enablement to bridge the Field Learning COE and field operations, ensuring learning programs are deployed, delivered, and improved based on feedback. This role oversees delivery standards, readiness processes, and training capability programs across customer and field environments.

Reporting to the Director, Field Training, you will partner with Learning Architects, Instructional Designers, and Operations leaders to translate learning into measurable field