Remote Field Case Manager – Workers' Comp

AMERISAFE; Nashville (TN); Remote; USD 50,000 - 95,000; Full time

Benefits offered by this job

Reimbursement for cell phone and data

Internet reimbursement

60-case target workload

Job summary

AMERISAFE is seeking a Field Case Manager - Workers' Comp Adjuster to support our western Tennessee claims team in a remote capacity. You will conduct on-site investigations, determine compensability, establish reserves, and issue benefit payments across a designated territory.

You will work with injured workers, employers, medical and legal professionals to ensure benefits are provided in compliance with Workers’ Compensation laws.

Qualifications

• Bachelor's degree or related professional business experience acceptable.
• State license to handle Workers' Compensation claims if required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products.
• The ability to be self-directed. This is a remote position.
• Valid driver's license, acceptable driving record and acceptable vehicle required.
• Frequent travel within a designated territory required, but rarely is overnight travel required.

Responsibilities

• Conduct on-site and in-person investigations to determine compensability and establish reserves.
• Issue benefit payments and make notifications to the State administrative authority.
• Collaborate with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided under Workers’ Compensation laws.

Skills

Communication skills

Customer service

MS Office

Proprietary software

Self-direction

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office

Proprietary software

Job description

AMERISAFE is seeking a Field Case Manager - Workers' Comp Adjuster to support our western Tennessee claims team in a remote capacity. You will conduct on-site investigations, determine compensability, establish reserves, and issue benefit payments across a designated territory.

You will work with injured workers, employers, medical and legal professionals to ensure benefits are provided in compliance with Workers’ Compensation laws.