Remote Field Applications Engineer - Data Center Solutions

nVent; Austin (TX); A distancia; USD 101.000 - 188.000; Jornada completa

Descripción de la vacante

nVent seeks a technical lead to partner with customers, sales and engineering to turn real-world challenges into practical data center solutions. You will be the domain authority for Data Center Solutions in the Central US and Latin America, providing technical direction, quotes, training, and compliant documentation.

You will evaluate RFQs, prepare non-standard quotations using CPQ/ERP, and lead product improvement projects.

Formación

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center infrastructure.
• Fluent in English and Spanish.
• 5+ years in a technical applications role supporting Data Center product solutions.
• Strong background in Power and Air and Liquid Cooling in Data Centers.
• Understanding of Data Center Power and Cooling Architecture from UPS to rack.
• Excellent interpersonal and customer-focused communication.
• Willingness to travel ~30% and work remotely in Central US.

Responsabilidades

• Serve as domain authority for nVent Data Center Solutions in Central US and Latin America.
• Provide first-line product support to customers and colleagues using nVent Data Solutions and Electrical Connections.
• Evaluate RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications.
• Prepare quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry codes and standards committees.
• Provide market-specific intelligence and feedback on products and services to the commercial teams.
• Assist commercial teams with voice-of-customer (VOC) visits.
• Plan activities together with the Sales Leader.
• Identify the project in the closing phase with the sales team and provide vital technical support.
• Advise their manager about significant developments and upcoming decisions.

Conocimientos

Domain leadership

Bilingual English/Spanish

Customer-facing support

Data center infrastructure

Power and cooling expertise

Remote work readiness

Educación

Bachelors in electrical/mechanical/appl eng or equivalent

Herramientas

CPQ systems

ERP systems

Descripción del empleo

nVent seeks a technical lead to partner with customers, sales and engineering to turn real-world challenges into practical data center solutions. You will be the domain authority for Data Center Solutions in the Central US and Latin America, providing technical direction, quotes, training, and compliant documentation.

You will evaluate RFQs, prepare non-standard quotations using CPQ/ERP, and lead product improvement projects.